Who We Serve

Ombudsman Services serves the more than 9,000 residents of licensed long term care facilities throughout Contra Costa County. Sixty percent of the residents we serve have no one – no family or friends who ever visit or check up on them.

The Ombudsman is the only person who is there to make sure that the resident is kept clean and comfortable, gets nutritious food and medical attention. Since 1977, Ombudsman Services has worked hard to advocate on behalf of all residents in licensed long term care facilities and have provided our services at no charge.

Our staff and volunteers makes more than 2,000 unannounced visits each year to check on the well-being of the residents we serve. More than 1,000 complaints are investigated and resolved each year. In addition, we provide more than 1,200 consultations to assist residents and facilities who are seekinginformation on Residents’ Rights and regulations pertaining to licensed long term care facilities.

As a non-profit 501(c)c organization, Ombudsman Services at the present time is only partially funded by federal funds and the local community. Your gift of $35, $50, $100 or more will help ensure that every resident in a long term care facility here in Contra Costa County has an advocate and that they can live in a safe, healthful, non-threatening environment.

If your gift is made in memoriam of someone special, please let us know so that we can acknowledge your generosity.

Please send your fully tax-deductible contribution to us at:

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