While Ombudsman Services of Contra Costa County frequently offer “on the spot” trainings to facility staff and administrators we also provide in-depth education on topics the include:

  • Residents’ Rights
  • Person Centered Care
  • Reducing the Rate of Antipsychotics
  • Diet and Nutrition
  • Managing Behaviors
  • Medication Management
  • Elder Abuse, recognizing, reporting, prevention
  • Sexuality
  • End-of-life Care
  • Family Caregiving
  • Dealing with family conflict
  • Culture change — changing the environment of the nursing home

Additional topics are available and can be coordinated specific to your facility. In-services and trainings are provided at no charge.

Who Should Attend:

  • Long term care administrators
  • Directors and managers
  • Direct care staff including: nurses, social workers, activity professionals
  • In-direct care staff including: kitchen staff, maintenance staff